Brand repair
National Appliance Repair in Amman, Zarqa & Salt
National has been a familiar name in Jordanian homes for many years, across refrigerators, washers and kitchen appliances.
National appliances we service
Open an appliance page, or request a repair straight away.
National error codes
National error codes vary a lot between models, and we haven't yet found an official source we can rely on. We only publish verified codes, so there's no table here yet.
Seeing a code on your appliance? Send us a photo of the display and the model number (on the sticker at the back or inside the door), and our team will get back to you.
Send the code on WhatsAppCommon National appliance faults
Awareness information to help you describe the problem. A final diagnosis requires inspecting the appliance.
Washing Machines
Washer not filling with water
Possible causes
- Low water pressure or the tap is closed
- Blocked or kinked inlet hose filter
- Faulty water inlet valve
- Water-level sensor issue
Parts that may be involved
Water inlet valveInlet hoseWater-level sensor
Details and linked error codesWasher not draining
Possible causes
- Blocked pump filter or drain hose
- Faulty drain pump
- Water-level sensor issue
Parts that may be involved
Drain pumpPump filterDrain hose
Details and linked error codesWasher not spinning
Possible causes
- Unbalanced load or a single heavy item
- Motor or belt fault
- Control board issue
Parts that may be involved
MotorDrive beltControl board
Details and linked error codesWasher leaking water
Possible causes
- Worn door seal
- Cracked hose or loose connection
- Leak from the pump or tub
Parts that may be involved
Door sealInternal hosesDrain pump
Details and linked error codesWasher not heating water
Possible causes
- Faulty heating element
- Faulty temperature sensor
- Limescale on the element
Parts that may be involved
Heating elementTemperature sensor (NTC)
Details and linked error codesWasher door won't lock or open
Possible causes
- Faulty door lock
- Water still in the drum
- Laundry caught between door and seal
Parts that may be involved
Door lockDoor handle
Details and linked error codesWasher noisy or vibrating
Possible causes
- Worn drum bearings
- Machine not level
- Worn shock absorbers or a foreign object
Parts that may be involved
BearingsShock absorbersSuspension springs
Details and linked error codesRefrigerators
Refrigerator not cooling well
Possible causes
- Compressor fault
- Low refrigerant
- Faulty fan or sensor
Parts that may be involved
CompressorEvaporator fanTemperature sensor
Details and linked error codesIce build-up in the freezer
Possible causes
- Defrost system fault
- Worn door gasket
- Door opened too often
Parts that may be involved
Defrost heaterDefrost timer or sensorDoor gasket
Details and linked error codesRefrigerator leaking water
Possible causes
- Blocked defrost drain
- Cracked drain pan
- Dispenser line problem
Parts that may be involved
Defrost drainDrain pan
Details and linked error codesRefrigerator making loud noises
Possible causes
- Worn evaporator or condenser fan
- Compressor vibration
- Fridge not level
Parts that may be involved
FansCompressor mounts
Details and linked error codesRefrigerator not working at all
Possible causes
- Power supply problem
- Control board fault
- Compressor or start relay fault
Parts that may be involved
Control boardStart relayCompressor
Details and linked error codesDishwashers
Dishwasher not draining
Possible causes
- Clogged bottom filters
- Blocked drain hose
- Faulty drain pump
Parts that may be involved
FiltersDrain pumpDrain hose
Details and linked error codesDishwasher not cleaning well
Possible causes
- Blocked spray-arm holes
- Weak wash pump
- Limescale or low salt
Parts that may be involved
Spray armsWash pumpWater softener unit
Details and linked error codesDishwasher not heating or drying
Possible causes
- Faulty heater
- Faulty temperature sensor
- Rinse aid ran out
Parts that may be involved
HeaterTemperature sensor
Details and linked error codesDishwasher leaking
Possible causes
- Worn door seal
- Loose hose or connection
- Excess foam from the wrong detergent
Parts that may be involved
Door sealHosesLeak sensor
Details and linked error codesDishwasher won't start
Possible causes
- Door latch fault
- Control board issue
- Water inlet problem
Parts that may be involved
Door latchControl boardInlet valve
Details and linked error codesOvens
Electric oven not heating
Possible causes
- Failed heating element
- Faulty thermostat
- Selector switch issue
Parts that may be involved
Heating elementThermostatSelector switch
Details and linked error codesOven temperature uneven
Possible causes
- Faulty temperature probe
- Convection fan fault
- Worn door seal
Parts that may be involved
Temperature probeOven fanDoor seal
Details and linked error codesOven controls not working
Possible causes
- Electronic board fault
- Moisture in the panel
- Power supply problem
Parts that may be involved
Control boardTimer
Details and linked error codesOven door not closing tightly
Possible causes
- Worn hinges
- Worn door seal
Parts that may be involved
Door hingesDoor seal
Details and linked error codesFrequently asked questions
Is The Elite an official National agent?
No. The Elite is an independent repair service with no official partnership or agency with National. If your appliance is still under the dealer's warranty, we recommend contacting the dealer first.
Which National appliances do you repair?
We take repair requests for National washing machines, refrigerators, dishwashers, ovens.
What does an error code on my National display mean?
It indicates the type of problem the appliance detected, and the meaning can vary by model and year. It's best to send us the code and model number so a technician can assess it.
Do you give steps to fix the fault myself?
No. We don't publish disassembly, repair or part-replacement steps, because appliances with electricity, water or gas need a qualified technician. This page helps you understand the likely problem and request the right technician.
Which areas do you cover?
We serve Amman, Zarqa, Salt. Send a request and our team will contact you to confirm the visit.
Other brands we service
The Elite is an independent repair service. Brand names and logos belong to their respective owners; mentioning them does not imply an official partnership or agency.
Appliance acting up?
Send your request now and our team will contact you to confirm the visit.