Fault guide • Washing Machines
Washer not filling with water
The cycle starts but the drum stays empty or fills very slowly, so the machine stops and usually shows a water-fill error code. The cause can be outside the washer, like low water pressure, or inside it at the inlet valve or level sensor.
Symptoms you may notice
- Drum still empty minutes after starting
- A faint humming with no water coming in
- A water-fill error code on the display
Possible causes
- Low water pressure or the tap is closed
- Blocked or kinked inlet hose filter
- Faulty water inlet valve
- Water-level sensor issue
Parts that may be involved
Water inlet valveInlet hoseWater-level sensor
Error codes linked to this fault
Codes whose meaning points directly to this fault, taken from each brand's verified table. Meanings can vary by model.
| Brand | Code | Meaning |
|---|---|---|
| CANDY | E2 | No water enters the machine. |
| LG | IE | Water is not filling the machine. |
| SAMSUNG | 4C / 4E / E1 | Water is not being supplied to the machine. |
| Haier | E4 | Water level not reached within 12 minutes, or the drain hose is self-siphoning. |
| BOSCH | E17 / F17 | Water supply time exceeded. |
| HOOVER | E2 | Problem with the water supply. |
| SIEMENS | Tap symbol | Water pressure too low, or supply hose blocked or kinked. |
| SIEMENS | E17 / F17 | Water supply time exceeded. |
| SIEMENS | E29 | Problem with water inlet. |
Sources are listed on each brand's page.
This is awareness information to help you understand and describe the problem, not a final diagnosis. We don't publish disassembly or repair steps; diagnosis requires a qualified technician to inspect the appliance.