Fault guide • Refrigerators

Ice build-up in the freezer

A thick layer of ice forms on the freezer walls or behind the inner panel, and fridge cooling may weaken as a result. No Frost models shouldn't build up ice at all.

Last updated: 2026-11-02

Symptoms you may notice

  • Thick ice on the walls
  • Freezer drawer hard to close
  • Weaker cooling in the fridge section

Possible causes

  • Defrost system fault
  • Worn door gasket
  • Door opened too often

Parts that may be involved

Defrost heaterDefrost timer or sensorDoor gasket

Error codes linked to this fault

There are no verified error codes directly linked to this fault in our tables yet.

This is awareness information to help you understand and describe the problem, not a final diagnosis. We don't publish disassembly or repair steps; diagnosis requires a qualified technician to inspect the appliance.

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