Fault guide • Washing Machines
Washer leaking water
Water appears under the washer or in front of the door during or after a cycle. Some washers have a protection system that detects water in the base, stops the machine and shows a dedicated code.
Symptoms you may notice
- A puddle under or in front of the washer
- Leak gets worse during spin
- A leak or water-protection error code
Possible causes
- Worn door seal
- Cracked hose or loose connection
- Leak from the pump or tub
Parts that may be involved
Door sealInternal hosesDrain pump
When should you stop using it?
Stop the washer, unplug it and close the water tap, and don't use it until a technician has checked it — water and electricity together are dangerous.
Error codes linked to this fault
Codes whose meaning points directly to this fault, taken from each brand's verified table. Meanings can vary by model.
| Brand | Code | Meaning |
|---|---|---|
| BOSCH | E23 / F23 | AquaStop hose has been activated. |
| SIEMENS | E23 | The machine is leaking or there is water in the base plate. |
Sources are listed on each brand's page.
This is awareness information to help you understand and describe the problem, not a final diagnosis. We don't publish disassembly or repair steps; diagnosis requires a qualified technician to inspect the appliance.