Fault guide • Washing Machines

Washer not heating water

The washer runs but the water stays cold even on hot programmes, or the cycle drags on while it tries to reach temperature. You may notice stains no longer come out as they used to.

Last updated: 2026-11-02

Symptoms you may notice

  • Door glass stays cold on a hot wash
  • Cycle takes much longer than usual
  • A heating or temperature-sensor error code

Possible causes

  • Faulty heating element
  • Faulty temperature sensor
  • Limescale on the element

Parts that may be involved

Heating elementTemperature sensor (NTC)

Error codes linked to this fault

Codes whose meaning points directly to this fault, taken from each brand's verified table. Meanings can vary by model.

BrandCodeMeaning
BOSCHE19 / F19Heating time exceeded.
INDESITF03Temperature sensing fault.
INDESITF08Heater fault.
INDESITF15Heater control fault.
SIEMENSE19 / F19Heating time exceeded.

Sources are listed on each brand's page.

This is awareness information to help you understand and describe the problem, not a final diagnosis. We don't publish disassembly or repair steps; diagnosis requires a qualified technician to inspect the appliance.

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