Fault guide • Refrigerators

Refrigerator not working at all

No light, no sound and no cooling, or the panel lights up but the compressor doesn't run. First check the socket has power, then request a technician if the problem continues.

Last updated: 2026-11-02

Symptoms you may notice

  • No interior light
  • No compressor sound
  • Temperature rising in fridge and freezer

Possible causes

  • Power supply problem
  • Control board fault
  • Compressor or start relay fault

Parts that may be involved

Control boardStart relayCompressor

Error codes linked to this fault

There are no verified error codes directly linked to this fault in our tables yet.

This is awareness information to help you understand and describe the problem, not a final diagnosis. We don't publish disassembly or repair steps; diagnosis requires a qualified technician to inspect the appliance.

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