Fault guide • Gas Appliances

Gas flame goes out when you release the knob

The burner or oven lights while you hold the knob, then the flame goes out when you let go. The flame-safety system cuts the gas if it doesn't sense a flame.

Last updated: 2026-11-02

Safety: If you smell gas: close the gas valve, open the windows, don't use any electrical switch or flame, leave the area and call Jordan's unified emergency number, 911.

Symptoms you may notice

  • Flame dies as soon as you release
  • You must hold the knob a long time
  • Gas oven goes out after a few minutes

Possible causes

  • Faulty thermocouple
  • Faulty safety valve

Parts that may be involved

ThermocoupleSafety valve

Error codes linked to this fault

There are no verified error codes directly linked to this fault in our tables yet.

This is awareness information to help you understand and describe the problem, not a final diagnosis. We don't publish disassembly or repair steps; diagnosis requires a qualified technician to inspect the appliance.

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